Privacy Policy

Privacy Policy for Teskeys.net

We are staunchly committed to protecting and meticulously safeguarding the privacy, confidentiality, and security of personal information relating to our website visitors and service users. This commitment extends across all our operations, systems, and processes.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.

We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, interaction patterns, shopping cart activities, and search queries. This information is collected through automated logging systems, cookie tracking, and analytics tools and may include product page views, time spent browsing specific categories, and checkout process interactions. The source of this data is our website analytics software and server logs. We process this information for several important purposes, including website optimization, user experience improvement, fraud detection, and performance monitoring, which enables us to enhance site navigation, personalize content delivery, and maintain platform security. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes name, email address, telephone number, shipping address, billing information, and purchase history. This information is collected through account registration forms, checkout processes, and customer service interactions and may include newsletter preferences, saved payment methods, and wish lists. The source of this data is direct user input during registration and transactions. We process this information for order fulfillment, account management, customer support, and marketing communications, which enables us to provide personalized services, process transactions, and maintain customer relationships. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes username, profile picture, interests, preferences, riding discipline, and equipment specifications. This information is collected through profile customization forms, survey responses, and interaction with our community features and may include product reviews, discussion forum posts, and event participation history. The source of this data is your direct input and platform interactions. We process this information for community engagement, product recommendations, event organization, and content personalization, which enables us to enhance user experience, facilitate community discussions, and provide relevant product suggestions. The legal basis for this processing is our legitimate interests in maintaining and developing our platform and user relationships.

Your Rights:

Right to Access: You have the right to access your personal data, which means you can obtain confirmation about whether we process your personal data and receive a copy of that data in a structured format. This includes the ability to view all personal information we hold about you, understand how we use your data, and know who we share your data with. To exercise this right, you can submit a formal request through our dedicated privacy portal or contact our data protection team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification details to verify your identity.

Right to Rectification: You have the right to have inaccurate personal data corrected and incomplete data completed. This includes the ability to update your contact information, correct billing details, and modify account preferences. To exercise this right, you can either use our account settings interface or submit a formal correction request through our support team. We will respond within 15 days and may require current account credentials, specific information to be corrected, and supporting documentation to process your request.

Right to Erasure: You have the right to have your personal data erased from our systems when it is no longer necessary for the purposes for which it was collected. This includes the ability to delete your account, remove specific data points, and withdraw processing consent. To exercise this right, you can submit an erasure request through our privacy center or contact our data protection officer. We will respond within 30 days and may require account password verification, written confirmation of erasure request, and identity verification documents to process your request.

Right to Restrict Processing: You have the right to restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful. This includes the ability to limit marketing communications, pause data collection, and temporarily suspend account processing. To exercise this right, you can submit a restriction request through our dedicated form or contact our privacy team directly. We will respond within 15 days and may require account verification, specific restriction parameters, and formal written request to process your restriction.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit this data to another controller. This includes the ability to export your purchase history, download your profile information, and transfer your account data to another service. To exercise this right, you can use our data export tool or submit a portability request through our privacy portal. We will respond within 30 days and may require two-factor authentication, specific format preferences, and destination details to process your request.Data Types and Processing

We process Service Data which includes membership details, profile information, activity logs, and service preferences. This processing involves automated data collection, user input validation, and profile management, enabling us to deliver personalized western lifestyle and sports equipment recommendations. For example, in the context of sports, this includes tracking preferred riding styles, equipment sizes, and training preferences. The legal basis for this processing is contractual necessity and legitimate interests, specifically to provide tailored western gear recommendations and improve service quality.

We process Technical Data which includes device information, browser type, IP addresses, and usage patterns. This processing involves automated logging, analytics tools, and performance monitoring, enabling us to optimize website performance and security. For example, in the context of sports, this includes tracking equipment browsing patterns and product comparison activities. The legal basis for this processing is legitimate interests, specifically to maintain website security and enhance user experience.

We process Communication Data which includes email correspondence, chat logs, support tickets, and feedback submissions. This processing involves message routing, response management, and communication archiving, enabling us to provide effective customer support. For example, in the context of sports, this includes handling product inquiries and sizing consultations. The legal basis for this processing is contractual necessity and legitimate interests, specifically to maintain quality customer service.

We process Transaction Data which includes purchase history, payment details, shipping information, and order status. This processing involves payment processing, order fulfillment, and transaction recording, enabling us to complete sales and maintain accurate records. For example, in the context of sports, this includes processing rodeo equipment orders and tracking western wear purchases. The legal basis for this processing is contractual necessity and legal obligation, specifically to fulfill orders and comply with tax regulations.

We process Preference Data which includes product preferences, wishlist items, and shopping behavior. This processing involves preference tracking, behavioral analysis, and personalization algorithms, enabling us to provide relevant product recommendations. For example, in the context of sports, this includes suggesting matching western gear and appropriate safety equipment. The legal basis for this processing is legitimate interests and consent, specifically to enhance shopping experience and provide relevant suggestions.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and approved certification mechanisms. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by ISO 27001 standards, GDPR requirements, and CCPA guidelines, ensuring compliance with global privacy regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: Retained for the duration of active account plus 2 years for customer service and legal compliance
Usage Data: Retained for 12 months to analyze usage patterns and improve services
Transaction Records: Retained for 7 years to comply with tax and financial regulations
Communication History: Retained for 3 years to maintain service continuity
Technical Logs: Retained for 90 days for security and performance monitoring

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for Teskeys.net

Essential cookies serve fundamental functions for our website operations. These cookies process authentication data, session identifiers, and security tokens to maintain basic functionality. For example, in our Western lifestyle and sports context, these cookies track your shopping cart contents while browsing our rodeo gear and ensure secure checkout when purchasing ranch equipment.

Essential cookies specifically enable:
– Secure user authentication for your account access
– Critical security measures to protect your transactions
– Basic site operations for browsing our Western wear collections
– Session management while shopping for equestrian gear
– Technical stability across our product categories

Functional cookies enhance your shopping experience by remembering your preferences. They process user settings and interface choices to optimize your browsing. These cookies enable:
– Language preferences for international customers
– Region-specific content for local rodeo events and products
– User interface customization for easier product navigation
– Feature optimization for product viewing preferences
– Personalized settings for your shopping preferences

Analytics cookies help us understand how visitors interact with our Western lifestyle offerings. They collect information about:
– Page interactions with our product categories
– Navigation patterns through our collections
– Feature usage of our shopping tools
– Session duration on product pages
– User preferences for Western gear and equipment

Performance cookies assess and improve our website operation by:
– Monitoring site speed during peak shopping periods
– Identifying technical issues in the checkout process
– Optimizing content delivery of product images
– Analyzing user experience with our navigation
– Tracking system performance across devices

Cookie Management

You can control your cookie preferences through:
– Browser settings adjustment
– Our cookie consent tool
– Privacy preference center
– Account settings customization

GDPR Compliance

For EU residents, we ensure:
– Explicit consent mechanisms before processing data
– Data minimization in our collection practices
– Purpose limitation for all collected information
– Storage limitations on personal data
– Processing transparency in all operations

CCPA Compliance

California residents have additional rights:
– Right to know about personal information collected through our services
– Right to delete personal data from our systems
– Right to opt-out of data sales to third parties
– Right to non-discrimination for exercising privacy rights
– Right to access collected information upon request

COPPA Compliance

Regarding users under 13:
– Age verification required for account creation
– Parental consent procedures for young users
– Limited data collection from minors
– Special protection measures for youth accounts
– Parental access rights to minor account information

Updates and Changes

Our policy updates involve:
– Regular review procedures of privacy practices
– User notifications of significant changes
– Consent renewal when required by law
– Clear change documentation in policy versions
– Continuous compliance monitoring with regulations

Contact Information

For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for teskeys.net and covers all associated services within the sports industry.